Returns & Exchanges

At Passenger, we want you to be completely satisfied with your adventure gear, which is why we offer a 28-day return window for all unworn items in their original packaging. Whether the fit isn't quite right or you've changed your mind, our hassle-free process ensures you can get back to the great outdoors as quickly as possible.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all tags are attached and the products are in their original condition.

• 3.
  Generate Shipping Label

  Choose your preferred courier method through the portal to download and print your prepaid return shipping label.

• 4.
  Drop Off and Track

  Take your parcel to the nearest drop-off point and keep your tracking receipt; we will process your refund or exchange within 10 working days of receipt.